Who you're buying from. Stores on this site are run by Hub City Design Inc., 12213 University Ave Unit 10, Lubbock, TX 79415, for the organization named on the Store. Hub City Design takes your payment, decorates and ships your order, and handles support.
Prices and charges. Prices are in US dollars. Your total at checkout shows the item prices, any discount code, sales tax, shipping, any card processing fee and any fundraising amount the organization added. Discount codes can't be combined unless the Store says so and have no cash value.
How you pay. Each Store uses one of two ways:
- Card at checkout. Your card is charged when you place the order, through Square. We never see or store your full card number.
- Invoice after review. You place the order without paying. We review it and email an invoice, and production starts after the invoice is paid or the organization approves it under its own purchase terms (purchase order, budget code or allowance).
Production and delivery. Each order is decorated to order. Order windows and estimated ship or pickup dates are shown on the Store; they are estimates, not guarantees. Shipped orders go to the address you enter; pickup orders are held at the location shown at checkout.
Artwork and logos. The organization that owns the Store confirms it has the right to use every logo, name and design on its products. Hub City Design may refuse to decorate artwork it believes infringes someone else's rights.
Returns follow the Returns, exchanges and refunds policy.
Limits. Our responsibility for an order is limited to remaking or refunding it as that policy says, to the extent the law allows.
Law. These terms are governed by Texas law. Any dispute is handled in Lubbock County, Texas.
Changes. We may update these terms; the version and effective date are shown at the top of this page, and the terms in effect when you ordered apply to that order.
Contact. Each Store lists its support contact. You can also reach Hub City Design at dillon@hubcitydesignlbk.com or 806-412-4899.
Version history
- Version 1.0, effective : First published version, approved by Hub City Design Inc.